Wednesday, October 7, 2009

Writing Less is More

I used to write essays/editorials. For a long spell, I sold dozens of these to three or four regular newspaper clients. I had a 1,000-word limit. This was good training. My average first draft was around 1,500 words, and telling the same story in two-thirds of the words is a great discipline. People don't want to read all your digressions. They want you to stay on topic.

As my clients went out of business, or new editors came in with different tastes, I started self-publishing myself on my various blogs. This is bad because there's no money at all in it, and fewer readers. But it's also good because there's no rejection. Everything you write gets published. But there's also no discipline. You don't have that 1,000-word limit. Out of habit I still tend to edit down, but I am seeing many, many bloggers who have never experienced writing for print publication -- or even writing under a copy editor -- who have no discipline or polish at all. A few of them even have avid followings. I just wish they were better self-editors. I had to give up reading most of the posts on rvablogs.com because it's like a Wild, Wild West of undisciplined, unedited verbal diarrhea for the most part.

So there I was, rattling along on my various blogs, writing in a silent vacuum for mostly myself when I discovered Twitter. Twitter doesn't just limit your words. It limits your characters to 140. Big words can drastically reduce how much you can say. This was a challenge, to write that small, that concisely, that to the point.

It's also a lot less work when you get the hang of it, meaning I neglect most of my blogs now for the quick, dirty, in-and-out of Twitter. I neglect reading blogs because a Twitter stream is so much more efficient. I can tell immediately, in seconds, whether you have anything worthwhile to say or not. Writing less is the future.

It's hard to pick up a newspaper after you've been in the Twitter stream, or even watch the evening news, because both news reporting disciplines still depend on time-honored but archaic ways of padding out a story. For instance, getting a man-on-the-street comment or observation, which is just ridiculous. Who is this random person? Why do I care what they think? They're actually just a stand-in for the reporter who, because of that objectivity thing, cannot react emotionally to whatever he/she is reporting.

Or the horrible, terrible how-do-you-feel question. Something terrible has happened to you or to someone you know, or someone you've heard about. How do you feel?

I feel bad. I feel sad.

No one ever says, I feel nothing. Or I don't care. Or I am precariously enjoying the suffering of this other person. No one!

We need to get past this style of reporting because people want the news fast, short, and unadorned with the unnecessary or obvious observation. Get to the point. Write like you were tweeting.

Wednesday, September 2, 2009

The Business Pitch

"Reporting Local, Reaching Global" was a free panel discussion on business news hosted at Plant Zero by Aaron Kremer, founder of Richmond BizSense and notorious anti-Twitterite. (Can you be a Luddite if you operate a website?)

Panelists were freelancers Phaedra Hise and Maya Smart and former Media Generalists Robert Powell (now editing Virginia Business), Sean Ryan (now a PR flak with Hodges Partnership), and Pam Feibish, current activity unknown but former T-D business editor.

Here's what I learned.

Kremer wisely had several prepared questions to start the program. By the time they were answered, the audience was ready with their own, and if they had stiffed him and asked nothing, he still would have provided a substantial panel discussion, so that was good thinking.

Press releases, faxed or mailed, remain uselessly dead. Press releases sent as attachments to emails are on life support. Time of death will be called momentarily. Your best shot at a pitch now is in the SUBJECT LINE of an email, because most editors get so many emails, they can't open and read them anymore. Feibish said she used to get 300 a day.

Pitching your story in the subject line is shorter than an elevator pitch. It's shorter than a Tweet. It's a semi-tweet. All the more reason you should be on Twitter, learning how to say what you have to say in 140 characters or less, because less is not going to be more in this new media age. It's going to be ALL.

If you're pitching yourself or your client as a story, hang it up. Better to pitch yourself or your client as a source a la Larry Sabato who can be available to comment on any story the reporter is working on. When you call freelancers, ask only, "what are you working on?" and "what do you need now?"

As for being the story, you must have a narrative, a struggle, a trial by fire, from which you rise like the phoenix, triumphant and whole. You must be willing to divulge all your secrets and finances. You must contact reporters when you don't want anything from them and just be their friend. You must not call them on the phone because they are too busy. But you must call them when you have breaking news, especially if they are a frequent publisher.

You must never say "no comment" because it only makes them desire the words you do not want to say all the more. If you are in a scandalous mess, better to call the media yourself before they hear about it elsewhere, call all the media, and try to contain your bad news in one 24-hour news cycle. (In my opinion, confessing on Friday night is always good. The second-stringers are manning the media over the weekend and really don't want to work that hard.)

Panel discussions are always lighter learning experiences than one guy/woman with a PowerPoint and a laser light, pounding in the truths of our time, but this one wasn't bad and I went home with a new resolve to keep lobbying my workplace to give up the press release attachment. Also, the price was right and I had a Pepsi and some chips.

Thursday, July 16, 2009

Some Thoughts on Free

These are quotes from Malcolm Gladwell's article on Chris Anderson's book "Free: The Future of a Radical Price" from The New Yorker.

[Anderson] Newspapers need to accept that content is never again going to be worth what they want it to be worth, and reinvent their business.

Out of the bloodbath will come a new role for professional journalists...There may be more of them, not fewer, as the ability to participate in journalism extends beyond the credentialed halls of traditional media. But they may be paid far less, and for many it won't be a full time job at all. Journalism as a profession will share the stage with journalism as an avocation. Meanwhile, others may use their skills to teach and organize amateurs to do a better job covering their own communities, becoming more editor/coach than writer. If so, leveraging the Free -- paying people to get other people to write for non-monetary rewards -- may not be the enemy of professional journalists. Instead, it may be their salvation.

Anderson's second point is that when prices hit zero, extraordinary things happen.

[Behavioral economist Dan Ariely] A group of subjects are offered a choice between two kinds of chocolate, Hershey's Kisse for 1 cent, and Lindt truffles for 15 cents. Three-quarters choose the truffles. For the next test group, the price is reduced by 1 cent. The Kisses are now free. The order of preference is reversed. Sixty-nine percent choose the Kisses. The magic word free has the power to create a consumer stampede. Amazon does the same thing with free shipping for orders more than $25. People will buy a second book to get free shipping.

[Anderson] From the consumer's perspective, there is a huge difference between free and cheap. Give a product away, and it can go viral. Charge a single cent for it, and you're in an entirely different business. The truth is that zero is one market and any other price is another.

The philosophy of embracing the Free involves moving from a scarcity mindset to an abundance mindset. Giving something away means that a lot of it will be wasted. But because it costs almost nothing to make things digitally, we can afford to be wasteful. Mechanisms we set up to monitor and judge the quality of content are artifacts of an era of scarcity. We had to worry how to allocate scarce resources like newsprint, shelf space and broadcast time.

Digital infrastructure is effectively Free.
Consumers love Free.
Free means never having to make a judgment of value.

Counter argument: [Gladwell] The Wall Street Journal has found more than a million subscribers willing to pay for reading online. Broadcast television is struggling. Premium cable is doing fine. Apple makes more money selling iPhone aps (ideas) than the iPhone (stuff). The company could give away the iPhone to boost downloads.

[Me] Fascinating stuff!

Sunday, June 21, 2009

The Dinosaur on the Lawn

I am so over the format of newspapers. I still get the Sunday paper for the grocery store coupons and my husband has an addiction to the Best Buy flyer. Truly, that is the only thing he reads. He takes that, the K-Mart, Target, and OfficeMax flyers, and goes downstairs and dreams his little dreams of having all the toys. This morning he was away on a camping trip, so I was the one at the window looking at the paper rolled up in a plastic bag on the lawn. In this day and age, this is how this product is delivered to me. Rolled up. On the lawn. In a plastic bag. I went out and got it. The paper was rubberbanded in two tight rolls. One part was the ad flyers and sections like Commentary, Flair, the ads, that were obviously printed around Friday, and the other roll was the usual paper, A section, B section, sports, business, which is now called Money? I took off the plastic bag. A waste of plastic. I took off the rubberbands. A waste of rubberbands. Part of a page ripped off while I was pulling off rubberbands. Then I had to smooth it out on the table. It felt dirty to my hands. It wouldn't lay flat. It kept wanting to curl. I moved the big pile of papers, the ad inserts in one pile, the news in another, various other inserts falling out, to the sofa, but it was too big a pile of paper to comfortably read, not that there was anything I wanted to read anyway. I don't care about a dozen profiles of area fathers. I really don't. What do I care about this morning? Well, how's Iran doing? Has North Korea fired a nuclear missile toward us? Did Steve Jobs really get a liver transplant and is he going to survive and continue to run the greatest tech company ever? I scan my iPod's news service aps, read those stories, and I'm done with the news this morning. I have lots of things to do. I can't spend even an hour turning these huge, dirty, newspaper pages, scanning for stories. Later on this evening, I'll scan the headlines on the iPod again and see what's happening. Meanwhile, after 15 minutes, the entire paper has already been put in the recycling. Later today, I'll clip my coupons.

Wednesday, June 17, 2009

Nothing Changes in Richmond

I started reading Roger Mudd's The Place to Be: Washington, CBS, and the Glory Days of Television News this morning, and his story starts in Richmond, at the News Leader where he got his first job, replacing a reporter who was out on maternity leave. The year was 1953 and what was amazing to me (besides there being a female reporter who was going to come back after having a baby) is he talks about the same people I encountered when I arrived there 20 years later -- Charles Hamilton, John Leard, Charlie McDowell, and Guy Fridell.

All of them still had jobs at Media General decades later. McDowell and Fridell were columnists. Hamilton had been booted upstairs to the executive floor where he was put in charge of the employee newsletter, and he wasn't happy about that one bit. Because I wouldn't flirt with him or otherwise play nice, he sidelined my professional career. It took me several years to discover that he was the reference that was tripping me up. I swore I was going to show up at his funeral to glare at him, but he lived a very, very long time, and by the time the obituary appeared, I had lost my steam. There was so much sexual harassment going on back then anyway. He wasn't the only one.

But my point is, back then the newspaper was so reluctant to change, even when the person was old, retired, and completely out of it, Media General found a job they could do so they could keep writing or keep coming to the office to sit behind a desk, even if they didn't have anything to do. One old guy had his wife drive him in from Barboursville twice a week so he could sit in his little glass cubicle and turn in his column, with the date line Barboursville. He actually died in that little cubicle one Labor Day weekend.

Mudd writes that black preachers could not be called The Reverand. Only white preachers could have the capital The. The blacks were just Rev. He also reported living in Baltimore Row in the "historic district." Where is this Baltimore Row?

After his spring and summer at the News Leader, he was hired by WRNL, the sister radio station, and had several successful years there chasing the Byrd political machine with his gigantic tape recorder. He went on to jobs in Washington radio and television and eventually CBS News, coming back to Richmond to be married at the Cathedral.

Tuesday, June 9, 2009

Oral Sex, Organic Blueberries and Social Media

Members of the Social Media Club are an amazingly handsome group of people (and pretty much white). If they had an age contest, I could easily win Oldest Woman. And who said nerdy girls weren’t good looking? They are.

One thing I noticed was everyone used their skinny photo for their Twitter ID. If the camera adds 10 pounds, you guys were once super thin, and you’re not now. No, you are not.

Well trained by formative years at Disney World, everyone filled in the rows without leaving empty seats (keep moving, I don’t want to have to crawl over you), and precisely at 6:45 the program began and a sea of iPhones lit up across the room, Twitter screens at the ready.

Here’s what I learned:

Style Weekly, despite the downward trend for newspapers, is growing.

Richmond social media people turn out in bigger numbers than our D.C. counterparts.

Rachel DePompa’s Facebook page is private.

Social media, even if it’s the only communications avenue used, can draw people to an event like flies to….uh, watermelon. (This may be the true revenue stream it generates…the ability to direct attention to a product, event, person or idea.) @RVAMAG’s Ian Graham boasted of getting a massive crowd for the first Carytown New Year’s Eve at next to no expense, using social media.

Aaron Kremer filled the Andy Rooney role, despite his youthful appearance and past history writing for Brick. The Richmond Biz Sense curmudgeon does not Twitter, despite working for a completely online publication. The advantage of online-only is you can stay viable during the start-up phase without printing expenses or deadlines.

Everyone claimed they get story ideas from their Twitter and Facebook friends and followers, but then everyone conceded the same thing happened during the old email days, or even the old telephone days. Or for DePompa, the standing on the corner waiting for her live shot days.

DePompa crowed about being able to break exclusives even faster on Twitter, before the T-D got it online (muffled laughter at that), or even before her newscast aired. But then she remembered she really shouldn’t do that because Channel 6 then steals her story.

Jason Roop of Style Weekly said reporters and columnists for the Times-Dispatch should be tweeting to give the newspaper some personality. (Is that columnists with an “s,” Jason? Are you sure? I think there’s no “s” anymore.)

WWBT’s Ryan Nobles contributed the most quotable quote, that the Internet was making the world smaller, not bigger, because we were all falling into these little niche communities. (I looked around warmly at my niche community, such a handsome group of niches.)

By a slip of a pronoun, DePompa revealed that her secret City Hall source was a male. My list of suspects immediately narrowed.

How to monetize Twitter? Nobody knew.

Roop astutely noted that Richmond’s blogging community seems obsessed with food -- that any blog headlining food or a restaurant immediately rockets to the top of Most Clicked Open on RVA blogs. I might add, sexual references work, too. (Hmm, what should I call this post?)

Is journalism still ethical? (Uh, was it ever really?) With the 24-hour cable news cycle and the rise of conservative talk radio, we’ve gotten a rash (and rash is a good word) of commentary programs that put a clear political spin on everything. Ian Graham sought to warn us about the evils of Bill O’Reilly and Rush Limbaugh, but was almost shouted down by audience members (alcohol blood levels rising) who said “we’re not stupid!” (Maybe not us, because we’re all so good lookin’, but Rush’s callers certainly do sound like they don’t get that he’s an entertainer playing a role.)

Nobles waxed wise again with his endorsement of Twitter as a medium that provides the most results with the least investment. How long does it take to twitter a few times a day? No time! “Those not on it don’t understand it.” So true. I get weary of hearing people who have never used Twitter dismiss it, although I feel the same way about scallops.

Nobles is wise again. Appointment journalism is out the window. Despite his need for employment, we soon won’t be gathering religiously around the TV at 4, 5, 6 and 11 because we will get news on our own time schedule.

Then Andy Rooney Kremer becomes bafflingly unwise. He opines that the only future is micropayments. We will go to a system where we pay to read the news online. I just don’t see that happening, except maybe for highly technical or political websites, or for people willing to pay a subscription to watch a video feed of Rush Limbaugh sitting at his microphone like a Buddha during his broadcast. Graham calls him out on that rather forcefully, the only even slighty uncivil thing all evening. Maybe he was still smarting from his O’Reilly/Limbaugh audience smackdown.

DePompa becomes momentarily unwise, thinking newspapers will always be there because in times of Huge News, like 9/11 or the Virginia Tech massacres, we will still turn to newspapers for information and to buy them as souvenirs of a disaster. (How macabre is that?) I disagree. Newspapers by their very production schedule end up being too far behind disasters and Huge News. We go to television for that, and for the souvenirs, a nice magazine special edition holds up so much better in the attic. (I still have my John F. Kennedy Jr. memorial Newsweek edition, waiting for the prices to improve on eBay.)

Prizes are awarded to those who stayed to the end. (At home later,  I review the tweets from people who were also there and discover most of them tweeted about needing to pee.)